Privacy policy

Last updated: June 11, 2026

At OKELONA, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, or interact with our services.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information (processed securely through third-party payment providers)

Automatically Collected Information

  • IP address
  • Browser type and version
  • Device information
  • Website usage data
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Communicate regarding orders and inquiries
  • Improve our products, services, and website
  • Prevent fraud and unauthorized transactions
  • Comply with legal obligations
  • Send promotional communications (where permitted by law)

3. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information with:

  • Payment processors
  • Shipping and delivery providers
  • Website hosting and technical service providers
  • Legal or regulatory authorities when required by law

These third parties are only permitted to use your information as necessary to provide services on our behalf.

4. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of internet transmission or electronic storage is completely secure.

5. Cookies

Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and personalize content.

You can modify your browser settings to refuse cookies, although some website features may not function properly.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Restrict or object to certain processing activities
  • Withdraw consent where applicable
  • Request a copy of your personal data

To exercise these rights, please contact us using the details below.

8. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third-party sites.

9. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take reasonable steps to delete it.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

OKELONA
Email: okelonori584@gmail.com
Phone: +44 7700 389289
Address: Railway Cottage, Lower Road, Liverpool, England, L26 2XA

We are committed to protecting your privacy and handling your information responsibly.