Warranty Policy

Last Updated: June 2026

At OKELONA, we stand behind the quality of our garden storage products. We are pleased to offer a 3-Year Limited Warranty on eligible products purchased through our store.

3-Year Limited Warranty

This warranty covers defects in materials and workmanship under normal residential use for a period of three (3) years from the date of purchase.

What Is Covered?

This warranty covers:

• Manufacturing defects in materials
• Structural defects resulting from faulty workmanship
• Product failures occurring during normal and intended use

What Is Not Covered?

This warranty does not cover:

• Normal wear and tear
• Cosmetic damage that does not affect product functionality
• Damage caused by misuse, abuse, neglect, or improper maintenance
• Damage resulting from improper assembly or installation
• Accidents, extreme weather conditions, or natural disasters
• Unauthorized modifications or repairs
• Commercial or industrial use of products intended for residential use

How to Make a Warranty Claim

To submit a warranty claim, please contact us with:

• Your order number or proof of purchase
• A description of the issue
• Clear photographs showing the defect or damage

Contact Information:

Email: okelonori584@gmail.com

Phone: +44 7700 389289

Warranty Resolution

Upon review of your claim, OKELONA may, at its discretion:

• Repair the defective product
• Replace the defective product
• Provide replacement parts
• Issue a refund where appropriate

Limitation of Liability

This warranty is limited to the original purchaser and is non-transferable. OKELONA's liability under this warranty shall not exceed the original purchase price of the product.

Contact Us

OKELONA
Railway Cottage, Lower Road
Liverpool, England, L26 2XA
United Kingdom

Email: okelonori584@gmail.com
Phone: +44 7700 389289

We are committed to providing quality products and excellent customer service. Thank you for choosing OKELONA.